Shipping Info
Shipping & Delivery Information
We aim to deliver every order quickly, safely, and transparently.
⏱️ Processing Time
All orders are processed within 1–2 working days.
Please note: During peak periods or new product launches, processing times may extend slightly.
🌍 Delivery Estimates
| Region | Estimated Delivery Time |
|---|---|
| UK Mainland | 2–5 business days |
| Europe | 5–10 business days |
| Rest of the World | 10–20 business days |
🚚 Shipping Partners
We use trusted carriers such as DPD, Royal Mail, and DHL for fast, trackable deliveries.
Once your order ships, you’ll receive a tracking link via email.
💰 Shipping Costs
- Free shipping on select products and promotions (as marked).
- Standard rates apply to accessories or smaller parts unless stated otherwise.
📦 Order Tracking
Once your item has shipped, you’ll receive an email with tracking details.
If you haven’t received your tracking info within 3 days, contact us at support@electrocitybikes.co.uk.
